Private-Service Standards
Build the discretion, boundaries, presentation, and anticipation expected in an exceptional private residence.
Beta program · Applications open
Private Residence Leadership Program
A complete professional curriculum in private-service standards, household systems, vendor leadership, arrival readiness, communication, and career presentation.
Five modulesComplete curriculum
10 toolsTemplates and checklists
8–10 hoursEstimated completion
No public checkoutUntil beta proof is complete
Complete curriculum
Five operating systems.
Household Operating Systems
Turn a complex home into a calm operation through repeatable manuals, calendars, inventories, and checklists.
Staff and Vendor Leadership
Set expectations, supervise quality, document work, and correct issues with professionalism.
Communication and Readiness
Prepare arrivals, guests, events, and transitions while keeping principals informed without adding noise.
Professional Portfolio
Present your standards, systems, and leadership experience with confidence.
Free sample lesson
Communicate decisions, not noise.
A principal update should answer five questions: What happened? What has been handled? What decision is needed? What do you recommend? When is the decision required?
Unclear update
“The HVAC company called and there are a few issues. They gave us options. Let me know what you want to do.”
Professional update
“The upstairs unit stopped cooling at 10:15 a.m. The vendor restored temporary service and confirmed there is no safety risk. They recommend replacing the failed control board for the approved quoted amount. Please approve Option A by 3 p.m. to keep tomorrow’s appointment.”
Included tools
Ten practical templates and checklists.
Private-service standards sheet
House manual table of contents
Seven-day operations calendar
Maintenance calendar
Vendor work order
Vendor close-out checklist
Arrival readiness checklist
Principal weekly update
Service recovery review
Professional portfolio outline
Program leadership
Defined responsibilities behind the curriculum.
MT
Estate Operations
Maoloude Touré
Directs the operating-systems, vendor, maintenance, and residence-management curriculum.
NT
Hospitality Standards
Naouel Touré
Directs the hospitality, residence presentation, guest readiness, and service-standard curriculum.
Frequently asked questions
What beta applicants should know.
Is the program currently for sale?
No. Public checkout is paused while the beta cohort completes the material and provides verified feedback.
What is the format?
Five protected written modules, applied assignments, ten templates and checklists, and saved progress inside My Academy.
How long does it take?
Plan for eight to ten hours of study and applied work. The program is self-paced.
Who is it for?
House managers, personal assistants, estate staff, hospitality professionals, and qualified candidates entering private service.
Will access be automatic?
Before paid enrollment reopens, successful Stripe payment will create a verified order and trigger private account activation.
Beta application
Apply before public enrollment reopens.
Tell us about your current role, private-service experience, and what you want to improve. Beta applicants will receive scope, pricing, expectations, and access details before making a commitment.